Privacy policy

I. Purpose of data transfer statement and information and the person of the data manager

The managing director of Siam Center Plusz Kft. is Éva Oláhné Lajos. (hereinafter: Seller, Data Controller), as Data Controller, declares that the data management related to the operation of the website operated by it, the web store operating on the maldivthai.hu and ajandek.maldivthai.hu subdomains, complies with the provisions of the currently effective legislation. When handling users' data, it takes into account and complies with the following applicable laws. – Act LXIII of 1992 on the protection of personal data and the disclosure of data of public interest. Law; – Act VI of 1998 on the protection of individuals during the machine processing of personal data. law; – Act CVIII of 2001 on electronic commercial services; – Act C of 2003 on electronic communications; – Act CXII of 2011 on the right to information self-determination and freedom of information;;

Information of the Data Controller:

Company name: Siam Center Plusz Kft.
Headquarters: 2000 Szentendre, Hajnal u. 9.
Company registration number: 13-09-133355
Tax number: 14995442213
Phone: +3620 6655995
Name of Data Protection Officer: Oláhné Lajos Éva
Representative name: Szabó Barbara
E-mail: siamplusz@siam.hu
Website: www.maldivthai.hu
Webshop: www.ajandek.maldivthai.hu

The purpose of this Privacy Statement is to define the principles and rules regarding the handling of personal data and other data provided when ordering a product from the ajandek.maldivthai.hu web store and made available to website operators ("Data Manager").

The scope of this Declaration covers only the data provided to the Data Controller necessary for the use of the site, and its provisions do not apply in the event that someone voluntarily discloses their own personal data, or part of it, on the site or through the site.

When ordering products distributed by the online store, you can also provide data that is in accordance with Act LXIII of 1992 on the protection of personal data and the disclosure of data of public interest. by law, they are considered personal data, so the provisions of this law govern their handling. Personal data is any data that can be associated with a specific (identified or identifiable) natural person (hereinafter: data subject), and any conclusion that can be drawn from the data regarding the data subject. During data management, personal data will retain its quality as long as the relationship with the data subject can be restored. A person can be considered identifiable in particular if he can be identified - directly or indirectly - on the basis of a name, identification mark, or one or more factors characteristic of his physical, physiological, mental, economic, cultural or social identity. [2011. year CXII. law] Of the data provided during the user's order, only the name and e-mail address can be considered personal data under certain conditions (e.g. the name and e-mail address are real).

II. Definition of terms related to personal data

personal data: data that can be associated with a specified natural person (hereinafter: data subject), the conclusion that can be drawn from the data regarding the data subject. During the processing of personal data, it maintains its quality as long as the relationship with the data subject can be restored;

data management: collection, recording and storage, processing, utilization (including transmission and disclosure) and deletion of personal data, regardless of the procedure used. Changing data and preventing their further use is considered data management;

data processing: performing data management operations, technical tasks, regardless of the method and tool used to perform the operations, as well as the place of application;

data transfer: if data is made available to a specific third party;

disclosure: if data is made available to anyone;

data controller: a natural or legal person, or an organization without legal personality, who or which determines the purpose of personal data management, makes and implements decisions regarding data management, or may entrust the implementation to a data processor. In the case of mandatory data management, the purpose and conditions of data management, as well as the data manager, are determined by the law or local government decree ordering data management;

data processor: a natural or legal person, or an organization without legal personality, who processes personal data on behalf of the data controller;

data deletion: making data unrecognizable in such a way that their recovery is not possible;

automated data file: series of data to be processed automatically;

machine processing: includes the following operations when they are performed partially or fully by automated means: storage of data, logical or arithmetic operations performed on data, alteration, deletion, retrieval and distribution of data.

user: the natural person who registers to use the services of a data controller and, as part of this, provides the data requested by the data controller for registration and referred to in these regulations.

Legal basis for data management

User's voluntary consent to the use of personal data provided while using the web store, and Infotv. Paragraph (1) of § 5 and CVIII of 2001. Act 13/A. (3) of §

Purpose of data management

The purpose of Data Management is solely to facilitate contact with users, to provide personalized services where appropriate, and to deliver the ordered product.

Consent to data management

When placing an order, the user consents to the Data Controller handling the data required for the order.

Data security

The Data Controller strives to take all the measures expected of it in order to implement the security of the computer systems it uses, in particular to prevent unauthorized access to the data stored on the site.

The user's rights related to data management

The User can request information about the management of his personal data, as well as request the correction or deletion of his personal data. The User can request the deletion or modification of their personal data, as well as information related to data management, in the following way::

By e-mail: siamplusz@siam.hu
By post: Siam Center Plusz Kft. 2000 Szentendre, Hajnal u. 9.

Upon the User's request, the Data Controller is obliged to provide information about the data it manages, the legal basis, purpose, and duration of the data management. The Data Controller is obliged to provide the information in writing as soon as possible, but no later than 30 days after the submission of the request.

The user can request correction or modification of their data at any time. The service provider respects and protects personal data. The data of the Contracting Party is used in accordance with the effective regulations of the Data Protection Act. The service provider stores the customer's data only for the purpose of fulfilling the contract and later proving the terms of the contract for the duration of the contract.

Based on § 169 of Act C of 2000, the Service Provider is obliged to keep the data of the Contracting Party for at least 8 years. The service provider takes all necessary measures to keep the data safe, but does not assume responsibility for data loss, damage or access by unauthorized persons due to natural disasters, crimes or other unavoidable causes.

Fulfillment of provision of written confirmation

In the case of all online orders, the operator of the online store is obliged to provide the consumer with the so-called provide written confirmation. This document contains the information that the consumer may need in the course of asserting a claim, such as the company's data, the conditions of any existing warranty, and the place where the complaint is lodged. From the point of view of consumer protection, it is therefore of the utmost importance that the company fully complies with all legal obligations related to the provision of written confirmation." [National Consumer Protection Authority, Summary report, 2012.11]

Management of personal data

The online store respects and protects your personal data. We treat the personal data you provide confidentially and use them exclusively for the purpose of ordering the online store. We do not send newsletters. The pages of the online store can be browsed without registration, i.e. without entering any personal data. Only during the order process do we ask for all the data - name, address, telephone number - that is necessary for the proper issuance of your invoice and for the accurate delivery of the ordered goods.

Siam Center Plusz Kft. transfers the customer's data only to those data processors without whom the order would not be fulfilled. Such service providers are, for example, accounting, IT system service companies, courier services. The service provider is not responsible for the data management practices of such external actors.

Data processors:

Magyar Posta Zrt. - posting
B&B Audit Consulting Kft. - accounting
KBOSS.hu Kft. - Online invoicing software name: Számlázz.hu

Cookies

During visits to our website, we send one or more cookies to the visitor's computer, which can be used to uniquely identify the visitor's browser. These cookies are provided by Google and are used through the Google Adwords system. Cookies do not contain personal data, name, address or email address. With these cookies, we only store the fact and time of visiting the given sub-page, no other information. External service providers, including Google, store with the help of these cookies if the user has previously visited the advertiser's website, and based on this, ads are displayed to the user on the websites of the partners of external service providers, including Google. The user can delete the cookie from his computer or block the use of cookies in his browser. It is usually possible to manage cookies in the Tools/Settings menu of the browsers under the Data Protection settings under the name cookie or cookie. The user can disable Google's cookies on the page for deactivating Google.

Our online store does not send newsletters.

Visit statistics

Certain data and IP addresses of the computers of users visiting the web store are logged for statistical and system development purposes. These data are used by the Operator exclusively for the preparation of statistics for internal use. The operator does not link the IP addresses to any other data on the basis of which the User's identity could be identified, and does not pass them on to third parties in any form.

About data protection and legal remedies

When handling data provided during registration (name, address, phone number, e-mail address, etc.), we act in accordance with the Data Protection Act. Without your consent, we will never provide any data to third parties (except for the courier service, who in accordance with the transport contract will also handle the data in accordance with the Data Protection Act)

We handle and store your password completely confidentially, none of our employees can see it. By using our online store, you accept the terms of these data protection guidelines and authorize us to use your data based on what is described here. If you have any questions about this, please contact our customer service or carefully read our terms and conditions of purchase, the General Terms and Conditions.

If the complaint is rejected, the Seller will inform the customer in writing of his legal remedy position and, depending on the nature of the complaint, which body, authority or court he can turn to. The Customer is entitled to these options even if the 30-day response period for investigating the complaint has passed without result.

The options for reporting and remedying the complaint outside of the Seller differ depending on whether the Complainant who is a Consumer or a non-Consumer wishes to make an additional complaint.

If the Seller's complaint handling does not lead to satisfactory results for the Consumer or if she does not receive an answer within 30 days, the following legal remedies are available to her:

CLV of 1997 on consumer protection. based on law, to the independent conciliation board operating alongside the county (capital) chamber of commerce and industry (hereinafter: chamber) of the Consumer's place of residence or residence (the conciliation board specified in the Consumer's request is responsible for the procedure - based on the Consumer's request to this effect - instead of the competent board. Conciliation board at the Seller's registered office.

Name: Pest Megyei Békéltető Testület
Headquarter: 1119 Budapest, Etele út 59-61. 2. em. 240.
Postal address: 1119 Budapest, Etele út 59-61. 2. em. 240.
http://www.ofe.hu/inet/ofe/hu/menu/bekeltetes.html

Furthermore, Act III of 1952 on the Code of Civil Procedure. based on the rules of the law, you can apply to the court with authority and jurisdiction.

Nemzeti Adatvédelmi és Információszabadság Hatóság
- Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/C.
- Mailing address: 1530 Budapest, Postafiók: 5.
- Phone: +36 -1-391-1400
- Fax: +36-1-391-1410
- E-mail: ugyfelszolgalat@naih.hu
Nemzeti Fogyasztóvédelmi Hatóság:
- Address: 1088 Budapest, József krt. 6.
- Mailing address: 1428 Budapest, PF: 20.
- Phone: +36 1 459 4800
- Fax: +36 1 210 4677

Disputes between the consumer and the company (Seller) related to the quality and safety of the product, the application of product liability rules, the quality of the service, as well as the conclusion and performance of the contract between the parties (hereinafter: consumer dispute) are within the jurisdiction of the conciliation body. external settlement: for this purpose, attempting to create a settlement, and in the event of this being unsuccessful, making a decision on the case in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the business (Seller), the conciliation board provides advice on the rights and obligations of the consumer.

If the Seller's complaint handling does not lead to a satisfactory result for the Complainant who is not a consumer, the following legal remedy is available: in the case of any legal dispute, especially regarding the creation, validity, legal effects and termination of the contract, as well as breach of contract and its legal effects, to the court with jurisdiction and jurisdiction may refer to the Civil Procedure Code III of 1952. according to the rules of the law.

Compensation and damages

If the data controller causes damage to others by unlawfully handling the data subject's data or by violating data security requirements, he is obliged to compensate them. If the data controller violates the data subject's right to privacy by unlawfully handling the data subject's data or violating data security requirements, the data subject may demand damages from the data controller.

It is important to note that after the amendment, the data controller is liable to the data subject for the damage caused by the data processor, and the data controller is also obliged to pay the data subject the damages due in the event of a privacy violation caused by the data processor. The data controller is exempted from responsibility for the damage caused and from the obligation to pay damages if it proves that the damage or the violation of the privacy rights of the data subject was caused by an unavoidable cause outside the scope of data management.

In the event of a claim for damages, the plaintiff must prove in the action that the conduct causing the injury actually constitutes the violation of personal rights and that it was committed by the person designated as the defendant. The claimant will be responsible for proving relevant circumstances regarding the level of damages.

Customer registration

If the user wants to make a purchase in the online store, the data required for the purchase must also be entered during the first purchase, such as the customer's billing and delivery data, phone number, e-mail address, contact name, and password for subsequent access.

During the registration process, the customer can also indicate the need for a newsletter. The customer can cancel the newsletter request at any time. The system will confirm the registration by e-mail.

The customer is obliged to keep the password he provides confidential. If, during the identification process, after the customer's unique identifier and password were correctly entered, the customer's data fell into the possession of an unauthorized third party, the Data Controller assumes no responsibility for the resulting damages or disadvantages. By entering their e-mail address, users consent to the service provider sending them technical messages.

The operator deletes the registered data from the system upon request. For security reasons, the deletion request will only be valid if the deletion request is confirmed by the user by e-mail, thus preventing someone else from intentionally or mistakenly deleting something else from the registration database.

Appointment booking and cancellation

Gift vouchers available in our online store and salon are valid for 8 months. Personal data required when booking an appointment: name, phone number, voucher serial number. Appointment cancellation is possible 24 hours before the start, otherwise the voucher will lose 50% of its value.